Sales Policy for Ecosora

At Ecosora, we strive to provide a seamless and satisfying shopping experience for all our customers. Please review the following Sales Policy to understand the terms and conditions that govern the sale of our products.

1. Order Process

  • Placing an Order: To place an order, select the desired items, add them to your cart, and proceed to checkout. Ensure all billing, shipping, and contact details are correct.
  • Order Confirmation: Once your order is placed, you will receive an order confirmation email, which includes your order details and an estimated delivery date.
  • Order Changes: If you need to modify or cancel your order, please contact us at [email protected] as soon as possible. Once an order is shipped, it cannot be changed or canceled.

2. Pricing

  • Pricing Accuracy: We strive to ensure all pricing information is accurate. However, if a pricing error occurs, we reserve the right to cancel the order and refund the amount.
  • Currency: All prices listed on our website are in U.S. dollars (USD).
  • Sales and Discounts: Sales and discounts are offered for a limited time and are subject to change without notice. Promotional codes must be applied at checkout and cannot be used after the purchase is completed.

3. Payment Methods

  • Accepted Payment Methods: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other payment options as listed at checkout.
  • Payment Security: We use secure payment gateways to protect your payment information. Your payment details are encrypted and processed safely through a third-party provider.

4. Shipping and Delivery

  • Shipping Timeframes: We aim to process and ship orders within 1-3 business days. Shipping times may vary depending on your location and the selected shipping method.
  • Shipping Costs: Shipping charges are calculated based on the weight, size, and destination of your order. The total shipping cost will be displayed at checkout.
  • International Shipping: We offer international shipping to select locations. Additional duties or customs fees may apply and are the responsibility of the customer.
  • Tracking: Once your order is shipped, you will receive a shipping confirmation email with tracking information.

5. Product Availability

  • In-Stock Items: Products listed as in-stock are available for immediate purchase. However, if an item becomes unavailable due to high demand, we will notify you and offer alternatives or a full refund.
  • Backordered Items: In some cases, items may be temporarily out of stock but available for backorder. We will notify you of the expected delivery date for backordered items.

6. Warranties and Liability

  • Product Warranty: We offer a limited warranty on certain products, as specified on the product page. The warranty covers manufacturing defects and does not apply to normal wear and tear.
  • Liability: Ecosora is not responsible for any damage caused by improper use of our products. Always follow the care and usage instructions provided with the product.

7. Returns and Refunds

For details on our returns and refunds process, please refer to our Refund and Returns Policy.

8. Customer Support

If you have any questions about your order or need assistance, please contact our customer support team:

Ecosora

Phone: 916-316-4573

Address: 4962 Pearl Street,Sacramento,California,United States.

Email: [email protected]

Thank you for choosing Ecosora! We appreciate your business and are dedicated to providing top-quality baseball equipment and excellent customer service.